How can we help?

Find guides, tutorials, and answers for setting up properties, managing guests, configuring devices, and automating operations.

Getting Started

4 topics

Getting StartedTraining resources, exporting data, and saved filters.
Property SetupCreate and configure your properties in SuiteOp.
IntegrationsConnect your PMS, Slack, Stripe, Zapier, and more.
Mobile AppAccess your properties on the go with offline-first sync.

Guest Experience

4 topics

Guest PortalSet up and share your guest-facing portal.
Guest VerificationID checks, agreements, deposits, and compliance.
ReservationsImport, refresh, and manage your reservations.
InboxManage guest conversations across email, SMS, WhatsApp, and more.

Operations

4 topics

Task ManagementCreate, assign, and track operational tasks.
PlaybooksAutomate emails, Slack messages, device actions, and AI steps.
Opal AIChat with Opal to manage properties, create tasks, and more using natural language.
Managing DevicesSmart locks, thermostats, and IoT device setup.

Administration

3 topics

Upsells & FeesCreate upsells, manage fees, and automate collections.
UsersTeam permissions, access codes, and user management.
Platform OverviewWhat SuiteOp is and how its main areas connect.

New to SuiteOp?

Start with our training resources to get a guided walkthrough of the platform, then follow the new property checklist to get your first property live.

Training resources New property checklist