Friday, October 16, 2026
Give one property its own house rules
When a property's house rules are shared with other properties, you can now give that property its own copy and edit it without touching the rest.
Need one property to have different house rules from the others it shares them with? Until now, the warning told you any edit changed every property, and there was no way out.
Open the property, then Settings, Property, and the Wi-Fi & house rules card. On the shared-rules warning, click Use separate rules for this property. The property gets its own copy of the rules in every language, and from then on your edits stay on that property only.
Guests see the same text until you change it. Save or cancel any unsaved house-rules edits first. A property can’t be linked back to the shared rules afterwards.
See how each guest protection rule performs
The Guest protection card in Analytics now breaks your numbers down by protection rule, with each rule's waiver options one click away.
Running more than one protection rule? Until now, the Guest protection card only showed totals, so you couldn’t tell which rule earns the most or where guests drop off.
Open Analytics and the Guest Store tab. Under By protection rule on the Guest protection card, each rule shows Guests offered, Completed, Chose waiver / deposit, Staff-exempted, Not done by check-in, Waiver revenue, Revenue per guest offered and Deposits captured. Click Show waiver options to see each option’s own numbers.
Rules are recorded from October 2026, so earlier guests and payments show as Unattributed or Unrecorded option. A rule offered to fewer than 20 guests shows Not enough guests yet. Rules reach different guests and properties, so compare them with care: this isn’t an A/B test. You’ll see the table if you can see payment data.
The Schedule works on a tablet
On a tablet or other touch screen, the Schedule now shows a task's or stay's card on the first tap, opens it on the second, and scrolls when you swipe.
Planning from an iPad? Touch has no hover, so the first tap used to open the task straight away, and a swipe that started on a card dragged it instead of scrolling.
Open Tasks, then All Tasks, and the Schedule tab. Tap a task or a stay to see its card, and tap the card to open it. To move a task, press and hold it for a moment, then drag. Unscheduled opens as a drawer over the calendar, and you can drag a task from it onto a day.
With a mouse on a wide screen, nothing changes.
- Mobile app Find units by street address on the mobile calendar. In the mobile calendar's Expanded view, each property row now shows its street address under the listing name. Properties with no street keep showing their nickname or city.
- Mobile app Less typing in the mobile app. The Wi-Fi card on a property's screen now has a copy button for the password, and Create task now autocorrects the task name and description.
- Integrations Clearer listing mapping. When you map listings to properties, every row's picker now shows the full property list. Properties that can't take the listing are greyed out with the reason, and a refused map tells you why.
- Integrations RMS Cloud in the integrations catalogue. RMS Cloud now appears in your integrations catalogue, so you can connect it yourself.
- Tasks Recurring tasks keep up with time zone changes. After you change a property's or your organization's time zone, upcoming recurring tasks move to the new local time without duplicates, even when an overdue task or a second edit gets in the way, and a task finished during the change can be reopened.
+17 fixes
- Tasks User planning's Week view now stays on the week you chose, and Property planning no longer blanks for a moment as it moves to a new week.
- Tasks Task template sections on General, Arrival and Completion show their names again instead of a long id.
- Tasks A forgotten timer stopped for a deactivated member who works without shifts now pauses their task too, instead of leaving it in progress.
- Web app With a record open beside the Reservations or Properties list, the view tabs and filters stay clickable, and the Properties page no longer jumps while it loads.
- Properties X-Ray imports now file each item under the room you already made, even when the scan names it differently, and the Import count matches what gets saved.
- Integrations OwnerRez stays now count infants in the guest count, as do Calry stays whose total left them out.
- Integrations Each unit of a multi-unit Hostaway booking now shows its own guest count, not the whole party's.
- Integrations Hospitable guests whose language isn't set yet now get the language they write in, not the one on their profile.
- Payments Pressing Refund again after a GuestyPay refund timed out is now refused, so a guest is never refunded twice.
- Access codes Codes for a Yale or August lock with no bridge now fail once with a note to connect a bridge, instead of retrying over and over.
- Devices A Schlage or Yale lock that drops offline a second time now shows as offline.
- Devices Failed TTLock code installs now show in the device's activity.
- Devices Netatmo readings no longer go missing when one of your Netatmo products fails to sync.
- Opal Door codes Opal creates or edits "from Aug 20 to Aug 22" now stay valid through all of Aug 22.
- Automations Automations with a Repeat now carry on to the steps after it when a step inside the Repeat is cancelled because its condition no longer holds.
- Settings The email template editor now shows the Access heading at the size guests receive.
- Mobile app A few small labels in the mobile app, such as calendar stay times and the guest name on a reservation photo, are now a little larger and easier to read.